We go to great lengths to make sure all the elements we use to create your furniture are of the highest quality. We’re confident in the quality of our craftsmanship and we guarantee it for up to 15 years.
All our guarantees start from the date of delivery and offer cover against manufacturing defects on the frame and spring construction.
- All Multiyork sofas, chairs and upholstered furniture that we manufacture in our Norfolk factory (with the exception of "Elements") come with a 15 year guarantee
- Our “Elements” range of upholstered furniture comes with a 10 year guarantee
- Upholstered furniture sourced from our partners comes with a 5 year guarantee as does our fabric and leather protector.
We also cover our furniture for a 2 year period against any defects which may arise, under normal domestic use through faulty factory workmanship including Mattresses, sofa bed and recliner mechanisms.
- All cabinet furniture comes with a 2 year guarantee
Please note, you can’t transfer our guarantees and warranties to someone else or to another piece of furniture and they only apply if you’re living in the UK. Your statutory rights are unaffected.