28 January 2015
Gloucester Range - seat cushion appears bit on the big side burst zip on cover. works with a bit of improvisation.
09 January 2015
Gloucester Range - Sofa recovered. Original sofas show no sign of age after 12 years.
18 December 2014
Gloucester Range - We only purchased replacement cushions
05 December 2014
Gloucester Range - very hard wearing stood the test of time 2nd set of covers looks brand new.
05 December 2014
Gloucester Range - Very straightforward
02 December 2014
Gloucester Range - Shop experience and fitter service excellent. The service for us was let down by the attitude of the Home Serve telephone clerk who thought we were being a nuisance phoning to find out when our Covers would be fitted after we had heard nothing for seven days.
13 November 2014
Gloucester Range - Very well made. Covers fit perfectly.
22 October 2014
Gloucester Range - Comfy sofa, already had it just replaced feather seat pads with foam and had new covers made, the covers are so simple to put on. Couldn't believe it.
24 September 2014
Gloucester Range - Delighted with the range.
19 September 2014
Gloucester Range - First class workmanship, the covers were easy to fit on my own & they fit perfectly & look great.
27 August 2014
Gloucester Range - I purchased my sofa and chair some years ago and they still look brand new and remain very comfortable. I just needed a replacement foam cushion and this was provided promptly. Very reassuring to know that it was still available despite the length of time since I had first purchased the furniture.
Thank you so much for your feedback & kind comments relating to both your furniture & our store team.
Multiyork Customer Service Team
26 August 2014
Gloucester Range - Comfortable
20 August 2014
Gloucester Range - Purchase fine but delivery took a long time
09 August 2014
Gloucester Range - Our new covers fitted very well, quite easy to fit
23 July 2014
Gloucester Range - very happy with service
10 July 2014
Gloucester Range - Very good service
08 July 2014
Gloucester Range - We were very pleased with the service we received
03 July 2014
Gloucester Range - good quality but not cheap!
19 June 2014
Gloucester Range - I like it.
10 June 2014
Gloucester Range - I had a domestic emergency - my partner had to have an emergency operation when my order was due to be delivered. I rang and explained and the staff were more than helpful & very kindly arranged my delivery to be at a time when I could be at home and even arranged for my old one to be taken away, I was so grateful for the help at such a difficult time. Thank you.
05 June 2014
Gloucester Range - Very good
23 May 2014
Gloucester Range - We are extremely pleased with our choice. The covers were easy to fit and are thrilled with the effect.
08 May 2014
Gloucester Range - The sofa is perfect and very comfortable and imprtantly offering the lumbar support we were looking for.
29 April 2014
Gloucester Range - I was given a choice of delivery options and received written details of when the material was avaiable in store
27 April 2014
Gloucester Range - We have replaced the covers after 16years plus ,as we are still very happy with our Gloucester Range furniture.
23 April 2014
Gloucester Range - Pleased with sofa and chairs when they arrived
09 April 2014
Gloucester Range - I bought a new chair exactly the same as my last one, because it was so comfortable. I also bought a new loose cover for my Gloucester sofa. It does look nice but even after a few weeks, the valance is still a bit creased and it doesn't fit quite as well as the old cover. However, the overall look and comfort is good and I am going to refit it and see if it makes a difference.
08 April 2014
Gloucester Range - We have only had it about 10 days and find it quite firm, but hopefully it will settle down or we will get used to it. The split back purchased to help with our back problems is good for me but not my partner at the moment. Although we love the fabric it is quite busy, and on a large piece of furniture is very busy which we are not used to either. The quality is excellent though.
07 April 2014
Gloucester Range - Please see below
01 April 2014
Gloucester Range - Very comfortable
27 March 2014
Gloucester Range - Quality of fabric was good.
20 March 2014
Gloucester Range - New set of covers has made the suite look brand new even though it is 12 years old.
16 March 2014
Gloucester Range - New covers look good and have updated the suite. Pleasing quality.
13 March 2014
Gloucester Range - good service as usual.
06 March 2014
Gloucester Range - Love the style and sofa's are well made nice to have UK made
01 March 2014
Gloucester Range - I purchased new softer cushions and store staff were helpful in my new choice
20 February 2014
Gloucester Range - Suit is now ten years old and is as good as new
05 February 2014
Gloucester Range - Quality very good
04 February 2014
Gloucester Range - We were having new covers and cushions fitted - arrived in a very creased up state
and do not look good so far.
I was concerned to hear of the problems you have encountered with the replacement covers and interiors for your furniture. I have taken the opportunity to speak with our Cheltenham store who have advised that they are currently addressing your concerns. To clarify, Homeserve will be visiting you to re-dress and steam the covers to your furniture, on 12th February. Along with this our store have raised a free of charge order for new scatter interiors to be supplied due to the original ones being unsatisfactory. This should then rectify the problems you are experiencing. Thank you for bringing your concerns to our attention.
Customer Care Multiyork
29 January 2014
Gloucester Range - First class help in making final choice, order correct and delivery on time. What more can we ask.
29 January 2014
Gloucester Range - The new covers were delivered ahead of the promised delivery date. (see below)
29 January 2014
Gloucester Range - Superb quality excellent service, can not fault Cambridge store