26 August 2015
DUNWICH Range - We were originally told a week of delivery earlier, but were kept informed very well once delivery date was confirmed then time etc.
20 August 2015
DUNWICH Range - The sofa appears well made and it looks wonderful. I would recommend buying a sofa from Multiyork.
06 August 2015
DUNWICH Range - Good looking, comfortable and stylish, just what I wanted.
05 August 2015
DUNWICH Range - We love the chair, it is very comfortable & looks great.
30 July 2015
DUNWICH Range - Perfect - exactly what we wanted.
18 June 2015
DUNWICH Range - Lovely sofa, very comfortable. We are delighted with our purchase.
12 June 2015
DUNWICH Range - All of the staff we encountered were without exception warm friendly knowledgable and professional
03 June 2015
DUNWICH Range - Excellent
28 April 2015
DUNWICH Range - Good experience except for not getting my mobile number correct even after changing it with them and then getting a call to confirm my mobile number with them, whilst actually calling me on the number to confirm with them my number. This then seems to prolong the delivery window by several weeks.
14 April 2015
DUNWICH Range - Extremely comfortable ... very pleased
10 April 2015
DUNWICH Range - Cover doesn't fit quite right.
02 April 2015
DUNWICH Range - Very helpful service
31 March 2015
DUNWICH Range - Comfortable and good looking
22 March 2015
DUNWICH Range - Somewhat early to give a reasonable overview.
04 March 2015
DUNWICH Range - Lovely
03 February 2015
DUNWICH Range - Looks lovely, but the sofa is so uncomfortable. The seat cushions are lumpy and lifeless and the back gives no support and gives me back pains. Aside from that it all seems well made.
I am sorry to hear of the problems you are experiencing with your furniture. Please be assured that we would make all efforts to address this matter and resolve the problems you are experiencing. Our store will be contacting you to discuss the matter and if required, arrange for a technician to visit your home to inspect your furniture. Thank you for your feedback.
Customer Care Multiyork
14 January 2015
DUNWICH Range - I love the shape and syle of the Dunwich but the fabric i chose is going to be very difficult to live with. The slightest mark is impossible to remove and i did think that because it was stain guarded the fabric would not totally absorb all marks but it does. In fact i don,t think i,ve ever come across a material that holds a mark so much. I ordered extra meters of fabric to provide extra protection when i placed my order but i was very dissappointed when i got them because the lengths of fabric were not hemmed down the edges. The piece of fabric has frayed and quite honestly looks a bit scruffy. Considering i have spent somewhere close to £3000.00 with multiyork i think it,s not too much to ask for these lengths of fabric to be finished off.
08 January 2015
DUNWICH Range - The staff in the shop couldn't have been more helpful and were lovely and friendly.
05 January 2015
DUNWICH Range - Absolutely gorgeous product. Perfect shape. Haven't washed the covers yet but I'm sure I will need to as I have two young children. The cushions plump up wonderfully and look like new with every plumping!
04 January 2015
DUNWICH Range - We love our new sofa, it's comfy and it looks great !
11 December 2014
DUNWICH Range - We were told that the sale would be ending the day after we purchased the sofa. This did not happen and the sale is still going now. Slightly misleading and a bit of a lie.
20 November 2014
DUNWICH Range - Love the sofa, shopped around and was interested I. Sofa.com and Loaf this Dunwich sofa is just as stylish and has fully remove able, cleanable covers and the quality is superb. The sale price was significantly lower than comparative products
05 November 2014
DUNWICH Range - The cushions on my sofa go completely flat and do not spring back they are not as described at all - I have complained but the response is slow.
Thank you for your feedback & I am sorry to read that you are not entirely satisfied with the interiors of your sofa. I note that you have received a home visit to inspect & have asked our store to give you a call to discuss this further.
Multiyork Customer Service Team
04 November 2014
DUNWICH Range - The help that we received in store was excellent. The goods are excellent and we were kept well informed about delays in delivery.
28 October 2014
DUNWICH Range - The chair and footstool were delivered at the time specified. However, the material that was chosen to cover the chair was not positioned as requested; the pattern had an alternating colour design - I had requested that the blue motif be placed central to the chair cover and footstool but this was not done. Instead the gold motif was placed central which gives the chair a much stronger golden tone.
23 October 2014
DUNWICH Range - It looks great, delivery guys were fantastic
22 October 2014
DUNWICH Range - The fabric is too thin and hangs loose over the furniture. The furniture are instable
Thank you for your feedback regarding your order placed in July. To explain, the Dunwich range has a relaxed look giving a casual laid back appearance. This is the nature of the product and I am sorry that you feel disappointed.
Customer Care Multiyork
13 October 2014
DUNWICH Range - Perfect
10 October 2014
DUNWICH Range - Ross another great sofa! thanks so much for your help ...Mrs steeles